For two years running, Gartner—an independent research firm—named Workday a leader in cloud HCM out of 11 key vendors analyzed.
Register to get the “Gartner Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises” report (compliments of Workday), and see why, for the second...
Published: Sep 19, 2017
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
Live online video has broken through to the mainstream. Over the past year, record online audiences tuned in for high-profile events like the London Olympics, the Academy Awards, and the Super Bowl, as well as for live news stories like Hurricane Sandy and the U.S. Presidential Election. Meanwhile, Verizon and the NFL...
Published: Jun 04, 2014
Though they made little more than a splash of curiosity in 2011 when Google announced its Google™ Chromebook™ plans, Chromebooks are now gaining marketplace momentum amongst some users with basic computing needs.
Published: Aug 03, 2015
As companies face ever mounting global competition, the ability to manage information is set to play an increasingly important role in competitive strategy. If companies are to avoid being drawn into commodity price-based competition, the ability to capture information on customer needs and marshal the resources of the...
Published: Feb 01, 2010
Everyone on an organization’s accounts payable staff has important activities to perform that add substantial value – for example, expanding discount capture, driving compliance, or vendor management. In order to free up time for staffmembers to conduct such activities, it is important that accounts payable...
Published: May 01, 2013
Join us for a trip through the evolution of payroll. See how payroll teams have managed payroll from the days of acorn counting and paper shuffling through today. And learn how some payroll heroes have figured out a better way.
Published: Oct 20, 2016
In the ongoing effort to operate a successful business, companies continually seek opportunities to cut costs and increase profits. Naturally, they often look first to their own internal operations to find ways to streamline processes and integrate information flows from different locations – and often from different...
Published: May 01, 2011
Mass customisation … value-add … kitting … assembleto- order. These are just some of the differentiating mechanisms companies are utilizing to forge lasting, profitable customer relationships. All of these special services are variations on the theme of tailoring standard products to suit specific...
Published: Nov 01, 2010
I recently had a pretty tough week. The kind of week that ends up in the bar across the street from the CANDDi office for a consolatory pint. This is a bar that I have frequented since setting up shop in Manchester city centre two years ago, and the team and I often go in on a Friday evening to wind down (or up) ready...
Published: Apr 05, 2014
Ask the analysts at Forrester Research – or just look around you at the office – and the trend is clear. People want to use their own mobile devices for work (in a recent Forrester survey, 53% of employees say they are already doing so).
Published: Feb 06, 2015
Few senior executives would knowingly do something in their companies to lose $3.5 million for every $5 million they invested in a project. Yet this is the exact loss experienced by most American companies today for each employee they send overseas. In the book co-authored with my colleague Bill Ayres—Carry a Chicken...
Published: Apr 01, 2012
Customer Relationship Management had been a factor in sales teams for a considerable time now. Often it is introduced as contact management or salesforce automation or possibly as the departmental filofax. One thing it has never been, though is extremely popular amongst salespeople.
Published: Mar 01, 2014